Hardware and Operating System

KitKat (Android 4.4.4 version) to Nougat (Android 7.x) , and iOS app higher than iOS 9.0.

Yes, our apps are compatible with most Android mobile devices and we will soon release the IOS versions very soon

Yes, we are proud to say we have already received CE.

Yes, we can customize and develop based on your requirements. (this is subject to contract conditions and may entail additional cost.)

You can actually use your mobile phone to pair with the device, our software works well with most Android mobile phones and currently updated IOS versions are on the works

It depends on your current Tablet hardware specification. Please contact your sales representative or support staff for further details. For PC, our devices do not work with desktop PCs

The lens is intricately designed and sensitive, we highly recommend that you follow the care instructions provided upon purchase and clean the lens as prescribed. If you are unsure of what to do, kindly contact sales representative

Chowis Lens is specially designed for skin & hair measurement

Length of time of repair depends on the type of device failure and situation. Regularly, it would take around 7 working days exclusive of shipping period. Please contact us at support@chowis.com for exact period of time.

Software and Analysis

It measures via optical sensor detection CHOWIS; Chowis software has algorithms set to measure hydration in the most accurate way possible. Analysis information may be found at http://www.chowis.com/skin-analysis/

It measures via optical sensor detection CHOWIS; Chowis software has algorithms set to measure hydration in the most accurate way possible. Analysis information may be found at http://www.chowis.com/skin-analysis/

Chowis has set values and measurement algorithms that are patented accordinlgy. For more info on this analysis, you may read through http://www.chowis.com/skin-analysis/

Chowis has set values and measurement algorithms that are patented accordinlgy. For more info on this analysis, you may read through http://www.chowis.com/skin-analysis/

Unfortunately, it’s impossible. The reason why, CHOWIS needs to use images captured by our device. Therefore, we can’t provide appropriate diagnosis result with the image captured by other microscope device.

Yes, we can. CHOWIS needs to know detail requirement and specification. Kindly email us at mail@chowis.com

We are proud to say that our devices are one of the few which can measure all the skin types including Caucasian, African and Asian. We are gearing towards more improvement on African skin types too.

Yes , Our dermobella hair Diagnosis System is able to measure the thickness of the hair. Measurement needs to be done manually for hair thickness analysis because when two strands of hair overlap,the automatic function can not analyze that these are actually strands of hair with overlapping roots.Therefore, measuring manually the hair thickness makes it more accurate.

Client Customization and Sales

Not needed. No annual or maintenance fee will be collected from you after development completion. Kindly report if you have been asked to pay for any additional cost so we can address this issue.

Please contact the vendor or distributors you purchased, first. If you are unable to get hold of your distributor or if you have purchased the product directly from us, please send us the seriall number and lens number through support@chowis.com. Kinldy include a short descirption of the issues you are facing. Here’s the link on how to get the lens number

https://youtu.be/uKG45dyuAJo (iOS)

https://youtu.be/or5NpwjFxqA (Androoid)

Yes, we can customize and develop based on your requirements. (this is subject to contract conditions and may entail additional cost.

We have sold the device to Esthetic salons, drug stores and clinics.

Yes, we can provide sample devices according to your requirements. You may emai us at mail@chowis.com with a short description of the opportunity you may target.

CHOWIS provides cleaner, Air blower, Sebum sheet and Keratin tape as part of the default package. Kindly coordinate with the account manager assigned for complete details

CHOWIS recommends purchasing a tablet that adheres to certain conditions of LCD resolution. The system works with a majority of wireless tablets and mobile phonesThere may be some that the system may not support so it is best to contact support@chowis.com for more information

For international shipment, there is a limited device shipment with Li-ion battery. Please feel free contact to sales representative for further information.

Yes, CHOWIS can change layout and need to receive detail information(ex, pantone color, font style…) .

Let us know your requirements by emailing us at mail@chowis.com and we can discuss futher exclusively.

Please contact sales representative for further details or email at mail@chowis.com

Please contact sales representative for further details or email at mail@chowis.com

Yes we do to a certain number. Kindly coordinate with the sales representative incharge and email us at mail@chowis.com with a description of your requirements.